In response to my complaint about the test environment at the Everonn centre at Andheri (East), Mumbai, the only response I received was an email from a Ms. Prabhu Vasudevan.
Produced as is:
Dear Mr. Linus Fernandes,
We appreciate the valuable feedback shared from your end. We have taken immedaite action on contacting the particular Everonn site and sharing the same with them. It would be made sure that we would definetly be much more Csutomer Centric and take necessary actions to avoid such complaints in future.
Thanks for all your cooperation.
Manger Test Security & Integrity
I recently had to give the Project Management Institute exam at Prometric centre in Mumbai, Everonn Systems at Andheri East. The exam centre is located just past the Saki Naka junction. The exam went off well, but I encountered a couple of hassles that I sought to get clarified by the Everonn management. Though I have mailed the following communication to the e-mail address listed on their website, I have yet to receive a response. Reproduced below is the excerpt of the communication:
On the 4th of February, 2011, I gave the PMI certification exam for CAPM at your Andheri location.
Though the facilities provided were first-rate, I have a couple of points that I would like to bring to your notice.
First, the young lady making the announcements exhibited a hostile attitude. An attitude that is and was unwarranted.
Secondly, during the exam, a gentleman on the other side of the room, kept on going “Mada, Mada” throughout the exam.
This was a huge irritant and made the exam-taking a veritable nightmare.
I hope you will look into the matter with all due haste and consideration.