The Balanced Scorecard & Project Management

I have just finished reading a book on Project Management titled The Project Management Scorecard: Measuring The Success of Project Management Solutions by Jack J. Philips, Timothy W. Bothell & G. Lynne Snead.

Once we assuage our conscience by calling something a "necessary evil", it begins to look more and more necessary and less and less evil. –Sydney J. Harris, journalist (1917-1986)

The  idea of a scorecard to track management practices, their results and continuous improvement in a closed loop system is not novel to me.

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Portfolio Management & Corporate Strategy

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Every project is implemented under three const...Project development stages


Monitoring and Control project activities The PRINCE2 process model


In this post, I will look at the parallels between Corporate Strategy and Portfolio Management or the strategic management of projects.

Strategy , w.r.t businesses , is defined at 3 levels.

The topmost is what we commonly term as corporate strategy , where strategy is looked at in terms of the businesses owned by the corporate entity. It can even be considered as a portfolio of businesses owned by the company , the aim which is to maximize ROI of the funds invested by the company. You might recognize the parallels to having an investment portfolio, where you have your funds invested in varying units in stocks, bonds and money market funds. The goal is to diversify and minimize risk.

The next level is what we can term as business strategy or strategy at the level of Strategic Business Units (SBUs). Here, each business outlines its position , its vision, its mission and aligns its strategy to meet to those broad,high-level goals. A strategic business unit may have a line of products and/or services that are usually inter-related.

Finally , we have what we call operational strategy or in common parlance tactics. This has got more to do with the day-to-day operation of the business or basically how we keep the business unit a ‘going concern’.

Now when we come to projects or Project Management , let us first define what a project is.

A project is a temporary body put together to achieve a specific purpose or goal. It has a definite start and end. I would even term it a temporary company since almost all the functions of a business unit or corporate entity are embedded in a project’s functioning, albeit on a much smaller scale.

A mature organization also has 3 levels at which it manages its projects.

The topmost level is what is termed Portfolio Management , where all the programs/projects in the organization are clubbed. This ensures that programs/projects are managed scientifically and rationalized so that resources and dollars are utilized in the most  cost efficient manner possible.

The next rung is the Program Management level, where a program is termed as a set of inter-related projects that achieve a broad , strategic goal of the company. A Program Manager runs a program. (That reminds me, I came across an interesting e-book on Project Management, that included a section on Program Management. The rationale being that Project Management is your day job, but Program Management is your night job! A point to keep in mind! The book’s name will come to me, sometime!)

Finally the lowest level is Project Management , that is management of a project by a Project Manager to meet a specific goal. A project by itself may build products that are to be consumed by other projects or another program. A project has a definite start and end. It is a temporary organization.


Thus the structure of corporate organizations and mature projectized organizations have some striking similarities. The differences are for another post altogether!

Have a great day!

Life and Program Management

Experience is the best teacher!
Well, maybe! But if we all wait to gain experience and then apply
the lessons learned, we might all be dead!
And we all can’t have mentors! So we learn to mentor ourselves!!
I am currently reading the book:

The Handbook of Program Management: How To Facilitate
Project Management with Optimal Program Management by James T. Brown

Some gems from the introduction:
“Companies that survive and thrive today and that will the
future will be those that have processes in place and can repeatedly
integrate new people and new technology into their existing
processes, thus producing superior products and services”
“Yes, innovation can still be a driving force for a
company, but innovation without process is short-lived. In fact,
companies with a pure innovation strategy usually have a process for

On change:
“Change makes its way to the operations environment through
the implementation of projects”
The need for program management:
“Successful program management is not magical, complicated
or difficult. However, it requires leadership and integrity to
repeatedly execute successfully. You can accomplish this with
sophisticated software packages and a cadre of consultants. Or you
can accomplish this with a calendar and a notebook”
“Tools and consultants in the absence of structured,
organized common sense usually result in program and project
failures that have pretty charts and diagrams to communicate why
they are over budget and behind schedule”
“Exceptional project managers may be able to deliver
success in isolation or sporadically in the absence of leadership
but even the best project managers fail on occasion when they work
in environments that lack leadership”
And finally Brown quotes Oliver Wendell Holmes, Jr. “A
moment’s insight is sometimes worth a lifetime’s experience”
Grab hold of the book and read it! It will teach you more than
just Program Management!
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