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0 Non-existent—Complete lack of any recognizable processes. The enterprise has not even recognized that there is an issue to be addressed.
1 Initial/Ad Hoc—There is evidence that the enterprise has recognized that the issues exist and need to be addressed. There are, however, no
standardized processes; instead, there are ad hoc approaches that tend to be applied on an individual or case-by-case basis. The overall approach to
management is disorganized.