Traditional versus nontraditional projects

Executive View of Project Management

Old View

New View

Project management is a career path.

Project management is a strategic or core competency.

We need our people certified as PMP®s.

We need people certified in project management, business processes and possibly other areas such as program management and risk management.

Project management is a process for executing work.

Project management has evolved more into a business process than a pure project management process.

Our project managers need traditional organizational behavior training.

We need specialized training in organizational behavior, including such topics such as virtual teams, stakeholder relations management, and managing diversity.

Traditional versus NonTraditional Projects

Managing Traditional Projects

Managing NonTraditional Projects

Single-person sponsorship

Governance by committee

Possibly a single stakeholder

Multiple stakeholders

Project decision-making

Both project and business decision-making

An inflexible project management methodology

Flexible or “fluid” project management methodology

Periodic status reporting

Real-time reporting

Success is defined by the triple constraints of time, cost and scope.

Sucess is defined by competing constraints and value.

KPIs are derived from the earned-value measurement system.

Unique value-driven KPIs.

Source: Project Management: A Systems Approach to Planning, Scheduling and Controlling by Harold R Kerzner (11th edition).

Standard Project Estimating

Standard Project Estimating

Estimating Method

Generic Type

WBS Relationship

Accuracy

Time to prepare

Parametric

Rough Order of Magnitude (ROM)

Top Down

-25% to +75%

Days

Analogy

Budget

Top Down

-10% to +25%

Weeks

Engineering (grass roots)

Definitive

Bottom up

-5% to +10%

Months

Source: Project Management: A Systems Approach to Planning, Scheduling and Controlling by Harold R. Kerzner (11th edition).

English: Project development stages

English: Project development stages (Photo credit: Wikipedia)

Unmanaged versus managed changes

Unmanaged versus Managed Changes

Where time is invested

How Energy is Invested

Which Resources Are Used

Unmanaged Change

Back-end

  • Rework

  • Enforcement

  • Compliance

  • Supervision

  • Senior management and key players only

Managed Change

Front-end

  • Education

  • Communication

  • Planning

  • Improvements

  • Value Added

  • Stakeholders (Internal)

  • Suppliers

  • Customers

Source: Project Management: A Systems Approach to Planning, Scheduling and Controlling by Harold R Kerzner (11th Edition).

Risk Interdependencies

Action Possible Benefit Risk
Work overtime Schedule compression More mistakes; higher cost and longer schedule
Add resources Schedule compression Higher cost and learning curve shift
Parallel work Schedule compression Rework and higher costs
Reduce scope Schedule compression and lower cost Unhappy customer and no follow-on work
Hire low-cost resources Lower cost More mistakes and longer time period
Outsource critical work Lower cost and schedule compression Contractor possesses critical knowledge at your expense

Source: Project Management: A Systems Approach To Planning, Scheduling and Controlling by Harold R. Kerzner

Response Options for Risks and Opportunities

Summary of Response Options for Risks and Opportunities

Type of Response Use for Risk or Opportunity Description

Avoidance

Risk Eliminate risk by accepting another alternative, changing the design, or changing a requirement. Can affect the probability and/or impact.
Mitigation(Control) Risk Reduce probability and/or impact through active measures.
Transfer Risk Reduce probability and/or impact by transferring ownership of all or part of the risk to another party, use of insurance and warranties, by redesign across hardware/software or other interfaces, etc.
Exploit Opportunity Take advantage of opportunities.
Share Opportunity Share with another party who can increase the probability and/or impact of opportunities.
Enhance Opportunity Increase probability and/or impact of opportunity.
Acceptance Risk and Opportunity Assume the associated level of risk or opportunity without engaging in any special efforts to control it. Budget, schedule, and other resources must be held in reserve in case the risk or opportunity is selected.

Source: Project Management: A Systems Approach to Planning, Scheduling, and Controlling.

by Harold R Kerzner.

Dashboards and scorecards

Comparing features of dashboards and scorecards

Feature

Dashboard

Scorecard

Purpose

Measure performance

Charts progress

Users

Supervisors, specialists

Executives, managers and staff

Updates

Right-time feeds

Periodic snapshots

Data

Events

Summaries

Display

Visual graphs, raw data

Visual graphs, comments

Three Types of Performance Dashboards
Operational Tactical Strategic
Purpose Monitor operations Measure progress Execute strategy
Users Supervisors, specialists Managers, analysts Executives, managers, staff
Scope Operational Departmental Enterprise
Information Detailed Detailed/summary Detailed/summary
Updates Intra-day Daily/Weekly Monthly/quarterly
Emphasis Monitoring Analysis Management

Source:- Project Management: A Systems Approach To Planning, Scheduling and Controlling by Harold R Kerzner.

 

Myths and realities of schedule compression

Compression Technique Myth Reality

Use of overtime

Work will progress at the same rate on overtime.

The rate of progress is less on overtime; more mistakes may occur; and prolonged overtime may lead to burnout.

Adding more resources (i.e., crashing)

The performance rate will increase due to the added resources.

It takes time to find the resources; it takes time to get them up to speed; the resources used for the training must come from the existing resources.

Reducing scope (i.e., needed. Reducing functionality)

The customer always requests more work than actually needed.

The customer needs all of the tasks agreed to in the statement of work.

Outsourcing

Numerous qualified suppliers exist.

The quality of the suppliers’ work can damage your reputation; the supplier may go out of business; and the supplier may have limited concern for your scheduled dates.

Doing series work in parallel

An activity can start before the previous activity has finished.

The risks increase and rework becomes expensive because it may involve multiple activities.

Parallel Realities

Parallel Realities (Photo credit: Wikipedia)

Source: Project Management: A Systems Approach To Planning, Scheduling and Controlling by Harold R. Kerzner.

 

Twenty project management proverbs

Twenty project management proverbs:

  1. You cannot produce a baby in one month by impregnating nine women.
  2. The same work under the same conditions will be estimated differently by ten different estimators or by one estimator at ten different times.
  3. The most valuable and least used word in a project manager’s vocabulary is “NO.”
  4. You can con a sucker into committing to an unreasonable deadline, but you can’t bully him into meeting it.
  5. The more ridiculous a deadline, the more it costs to try and meet it.
  6. The more desperate the situation, the more optimistic the situatee.
  7.  Too few people on a project can’t solve the problems—too many create more problems than they solve.
  8. You can freeze the user’s specs but he won’t stop expecting.
  9. Frozen specs and the abominable snowman are alike: They are both myths, and they both melt when sufficient heat is applied.
  10. The conditions attached to a promise are forgotten, and the promise is remembered.
  11. What you don’t know hurts you.
  12. A user will tell you anything you ask about—nothing more.
  13. Of several possible interpretations of a communication, the least convenient one is the only correct one.
  14. What is not on paper has not been said.
  15. No major project is ever installed on time, within budget, with the same staff that started it.
  16. Projects progress quickly until they become 90 percent complete; then they remain at 90 percent forever.
  17. If project content is allowed to change freely, the rate of change will exceed the rate of progress.
  18. No major system is ever completely debugged; attempts to debug a system inevitably introduce new bugs that are even harder to find.
  19. Project teams detest progress reporting because it vividly demonstrates their lack of progress.
  20. Parkinson and Murphy are alive and well—in your project.

Source: Project Management: A Systems Approach to Planning, Scheduling and Controlling by Harold R Kerzner (11th Edition).

Mentoring

Sir Salman Rushdie

Sir Salman Rushdie (Photo credit: Wikipedia)

If mentors and mentees are too similar, there may be little value for mentees in terms of knowledge,awareness or capability due to the lack of ‘stretch’ in the relationship.

If mentors and mentees are too far apart,then there is a risk of scheme breakdown due to a lack of empathy, credibility and motivation in both directions.

Both mentor and mentee gain more from the relationship if the  mentee takes the initiative and if he or she expects developmental (as against directive) behaviours from the mentor.

The more passive the mentee and the more directive the mentor, the less successful the relationship.

Salman Rushdie writes:

Those who do not have the power of the story that dominates their lives—power to retell it, rethink it,deconstruct it,joke about it, and change it as times change—truly are powerless because they cannot think new thoughts.

Mentoring can help us explore our story, think new thoughts and realize a new future. Mentoring gives us an opportunity not to be condemned to repeat our pasts.

Mentoring is essentially a voluntary activity.

Mentoring is for the mentee.Attempts to impose agendas on the mentee result in manipulation and social engineering.

Mentors should reflect on their own ethical approach. References can be both external (e.g. a professional body) and internal (own values, situational ).

(Excerpted from Mentoring in Action—A Practical Guide (2nd Edition) [Chapter 1: The Mentoring Framework] by D Megginson,D Clutterbuck, B Garvey,P Stokes and R Garrett-Harris.)

 

Web-services, SOA, BPM & Cloud Computing – XI

Business Process Reengineering Cycle

Image via Wikipedia

The term Business Process Management (BPM) has been buzzing around for quite a while.

What exactly is BPM?

Is it solely about technology?

Or is it more than that?

Yes, BPM is in vogue because the technology to model processes, simulate them, improve them, and maybe even improvise is available in a huge way.

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