Dashboards and scorecards


Comparing features of dashboards and scorecards

Feature

Dashboard

Scorecard

Purpose

Measure performance

Charts progress

Users

Supervisors, specialists

Executives, managers and staff

Updates

Right-time feeds

Periodic snapshots

Data

Events

Summaries

Display

Visual graphs, raw data

Visual graphs, comments

Three Types of Performance Dashboards
Operational Tactical Strategic
Purpose Monitor operations Measure progress Execute strategy
Users Supervisors, specialists Managers, analysts Executives, managers, staff
Scope Operational Departmental Enterprise
Information Detailed Detailed/summary Detailed/summary
Updates Intra-day Daily/Weekly Monthly/quarterly
Emphasis Monitoring Analysis Management

Source:- Project Management: A Systems Approach To Planning, Scheduling and Controlling by Harold R Kerzner.