Dell Hell VII: Promises galore, faulty deliveries

The Dell saga continues.

Despite promises made that the refund would be processed by Monday, the 31st of October, 2011, the day passed in utter silence.

Finally, a shouted tweet to @Dell_IN elicited a response that Ms. Rajeshwari SN would be processing the matter.

Surely, this could have been communicated much earlier.

Are returns and refunds the weakest link?

Definitely, yes.

And no I’m not scoring brownie points.

My credit card bill falls due this week and having to pay the amount without receiving an assurance is a bloody pain in the butt.

Age is an issue of mind over matter. If you don’t mind, it doesn’t matter. Mark Twain


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