All of a sudden Sam had that ‘I think I forgot something feeling’, the feeling that makes some of us feel just a little bit sick to our stomachs or perhaps brings on a cold sweat. Then he realized what it was, he had completely forgotten to tell his project steering committee about the change request that the branch office had given to him when he visited their facility two weeks ago. The branch manager’s administrative assistant had handed him a hardcopy as he was leaving for the airport. Sam had placed the change request into a folder full of papers, jumped into a cab and promptly forgotten about it.
The problem Sam now faced was that the steering committee had just met yesterday to review all open issues and change requests. Now quite a few of the members were leaving town for a lengthy business trip and he would not have enough members present to approve or reject changes. Of course he could get them together in a virtual meeting, but most of them hated virtual meetings and only used them for emergency sessions. This was not an emergency session. Unless….. Sam realized there was no paper trail or email trail that proved that he had received the change request. He could in fact pretend that he JUST received it and that the branch was making a big fuss about it, so he HAD to treat it like an emergency. He could always feign ignorance when the branch manager asked what happened to the copy her assistant had provided to Sam on his visit.
Although Sam felt a bit uneasy, he decided that pretending he never received the change request was the best approach. That way he would save face with his steering committee and the branch manager would still get a decision on her change request. The administrative assistant might get reprimanded and would know that Sam was being dishonest, but that was a price Sam was willing to pay. Sam sat back and waited for the branch manager to call or email about her change request. Then Sam could spring into action and call an emergency virtual steering committee meeting.