Home » software
Category Archives: software
So if you or I took the Turing test, would we pass? Or fail?
- Artificially intelligent game bots pass the Turing test on Turing’s centenary(sciencedaily.com)
- Artificially intelligent game bots pass the Turing test on Turing’s centenary(eurekalert.org)
- Artificially intelligent game bots pass the Turing test on Turing’s centenary(InnovationToronto.com)
- Turing Test(phscomputerapplications.wordpress.com)
- More human than human: AI game bots pass Turing Test(gizmag.com)
At long last, I received a phone call from a Dell representative, Ms. Rajeshwari SN, a Senior Support Resolver.
I re-narrated my complaint and was told that she would take up the refund issue with her supervisor.
That was yesterday evening , a little past 5 p.m.
I have not heard from them since.
Pasted below are the transcripts of e-mail conversations prior to the phone call:
Linus Fernandes to Rajeshwari_SN
show details 10 Oct (2 days ago)
You can try the number once more or +91 XXXXXXXXXXX (as listed in your records).
Live life as an exclamation, not an explanation!
On 10 October 2011 16:42, <Rajeshwari_SN@dell.com> wrote:
Dear Mr. Linus Fernandes,
Warm Greetings from Dell
We tried reaching you at the below listed number but unable to get through the line as there was no answer from your end.
Phone # XXXXXXXX
Time of call: 04:39 PM
Please provide an alternate phone number and the best time to reach you.
I am looking forward to a response from you at the earliest.
Senior Support Resolver
Dell | Consumer, Small and Medium Business
Live life as an exclamation, not an explanation!
My Dell Inspiron 1720 Laptop first froze and then failed to reboot on the 21st of September, 2011.
On calling Dell Customer Service and running diagnostic tests, I was informed that my system’s motherboard was faulty and would have to be replaced.
I was then asked to renew my warranty since it had lapsed. I did and was charged a sum of Rs. 14, 500 that included the renewal fee and a service incident and parts charge. However, despite repeated calls, I was not attended to by any Dell CSAs nor was there any engineer sent to my residence to service and replace the parts.
Finally, on the 29th of September, 2011, (after posting a couple of uncomplimentary remarks publicly on Facebook), there was a response;an engineer and parts were dispatched.
Image via Wikipedia
What exactly is BPM?
Is it solely about technology?
Or is it more than that?
Yes, BPM is in vogue because the technology to model processes, simulate them, improve them, and maybe even improvise is available in a huge way.
James Gosling sat down and did a realy casual, off the cuff interview with the guys at basementcoders.com. You can head over to thier site to download the entire interview. We’ll have the transcript of the whole thing up post-haste. But if you don’t have the time to listen to the entire hour long interview, here are a few quotable gems that will tie you over until the complete transcript is up on TheServerSide.com:
A Few Quotes from the James Gosling Interview
Gosling on Oracle’s commitment to the Java Foundation (22:56): “I don’t know how to say it other than to say they were lying, duplicitous shits…Oracle is kind of a funny company because they take glory in that. They have no issues with being categorized that way. Some of their PR people might get a little uncomfortable with it, but up at the top, they deeply, deeply don’t give a shit.”
Gosling on IBM: “They’d do anything they can to screw Sun over. I mean, they didn’t name Eclipse casually. “
Gosling on .NET (29:30): “Microsoft .NET just smears over a huge pile of Sun patents. When they did the .NET design, they basically cut and pasted from the Java spec…They exercised essentially no creativity when coming up with .NET”
Gosling on the sale of Sun to Oracle, as opposed to IBM or Google, etc): “Sun’s board was controlled by an extremely small number of institutional investors, and so it was really those institutional investors who were driving everything. The sale had nothing to do with the business or what would be good for the employees or any of that. It was totally a bunch of investment banks needing liquidity now. And they were looking for the best terms with the most certainty.”
Gosling on Oracle’s motivations (24:15): “With Oracle is doesn’t have to make sense. It just has to make money. It’s kinda the only game that there is.”
Gosling on the iPad (13:20): “We built this really neat little handheld in 1992. It was extrodinarily cool for its day. It had an LCD touchscreen. It had a fairly wicked processor on it. It had a very early version of 802.11. Some of the engineers that had built that phone were deeply involved in the iPad. So in an odd sorta twist of fate, the iPad is kind of an evolution of it.”
Gosling on getting The Order of Canada (at 9:00) : “If only Canada were Britian, I’d be Sir James. But Canada doesn’t do the ‘Sir’ thing, so I escaped that particular indignity.”
Like everybody, from time to time, we order pizza for a friday night movie. We were in the habit of ordering from pizza hut because my wife likes the crust and I like the chicken wings. But one night we decided to try something new. Yes I am aware that going to another major pizza chain does not constitute ‘new’ per se. Anyway we got on the dominos website. As we were ordering we were reasonably impressed with the pizza ordering features which were easy to use and clear. There were a lot of cool gizmos and having created dozens of online stores in my career I was impressed with things like the upsell capability and the coupon integration (those are tremendously hard to keep track of and current).And while all of that was a reasonable sound and good technology strategy, it wasnt until we got to the order status component that the Domino’s architects really hit it out of the park. Take a look.